Auto-Refill Balance

Introduction

The Auto-Refill feature by Qencode proactively tops up your wallet, ensuring uninterrupted video services whenever its balance approaches a specified threshold.

Benefits

Efficiency: Get free credits for deposits without the need for manual monitoring.

Prerequisites

Make sure you have an Activated Account and a valid Payment Method

1
Enable Auto-Refill

Navigate to Billing Settings page from the header drop-down

Auto-Refill feature is disabled by default. To enable it click Configure on the Overview tab.

Then turn the toggle to the active state.

2
Configure Refill Settings

Refill Amount: Enter the amount of money that will be automatically added when your balance reaches the threshold.
Refill Threshold: Enter the remaining balance in your wallet that, once reached, should trigger an automatic refill.
Click the Save Settings button to confirm.

If Auto-Refill is enabled, the updated settings will appear on the Overview tab.

Enjoy an uninterrupted experience with Qencode!

Troubleshooting Tips:

Regularly update your payment details.
Verify that your bank supports automatic transactions.
If you encounter refill issues, check both your payment method and your current balance.
Reevaluate your threshold based on typical usage if you’re experiencing excessive charges.
Persistent problems? Get in touch with our support team.

Best Practices:

Threshold Setting: Base it on your typical consumption, allowing room for unexpected spikes while staying within your budget.
Usage Monitoring: Even with Auto-Refill, regularly review your consumption and expenses.
Payment Data: Keep your saved payment method up to date to avoid any interruptions in the auto-refill process.

Limitations:

Refill range: $5 to $1,000,000
Threshold range: $1 to $1,000,000
Input limit for amount: 15 characters (inclusive of punctuation)

Need More Help?

For additional information, tutorials, or support, visit the Qencode Documentation page Link or contact Qencode Support at support@qencode.com.